1. Services Provided Island Elite Detail provides mobile automotive detailing services at clients' homes.

2. Booking Process Customers can book their detailing services through our website. Once booked, we will contact you to confirm the appointment and send an estimate. Once approved, we will complete the service at your location.

Appointment confirmations and reminders will be sent via email and SMS at 24 hours, 1 hour, and 5 minutes before the appointment.

3. Payment Terms We accept the following payment methods:

• - Cash

• - Credit/Debit cards

• - Venmo

• - Zelle

• - Check

Our satisfaction guarantee ensures your vehicle will look better after the detail. If not, you won’t pay.

4. Disclaimers

• - We are not responsible for any pre-existing damage to your vehicle.

• - All customers must ensure accurate information is provided during the booking process.

5. Customer Responsibilities

• - Provide access to water and electricity at the detailing location.

• - Ensure the vehicle is unlocked and emptied prior to our arrival.

• - Be present for a final walkthrough upon service completion.

6. Dispute Resolution Any issues must be reported within 24 hours of service. We aim to resolve disputes quickly, but unresolved matters will be governed by the laws of the State of Hawaii.